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Meet Our Team


Mark Noffsinger

Western Michigan is my home and has allowed me to get in touch with many local families. My knowledge and understanding of the people in my community helps me to provide customers with an outstanding level of service, which has made my job as a Personal Financial Representative such an honor. I look forward to helping families like yours protect the things that are important to you – your family, home, car and more. I can also help you to prepare a strategy to achieve your financial goals.

Deborah Poff
Administration Manager

I grew up in Bay City, MI, and moved to the Grand Rapids area when I was 20 years old. I call West Michigan my home! I raised two sons here, both of whom got enlisted in the military right out of high school. After serving their time in the military, they both settled in West Michigan with their families, and I am super happy to have them all close by.

My insurance career began in 1993 working in an agency for 2 Allstate agents on the Southeast side of Grand Rapids. I have been with the Noffsinger Agency since 2011 and owned my own agency for 11 years in between. In 2023, I celebrated 30 years with Allstate! I have worn many hats during my 30-year career with Allstate, but I must say that I thoroughly enjoy my current position with the Noffsinger Agency, where I manage the administration side of the business…some of my co-workers even think I have an IT degree, which is a running joke throughout our agency.

In the summer, you will find me taking advantage of the weather, mainly on a boat, fishing, or just sitting near one of our beautiful lakes and taking it all in. I am not particularly fond of our wintry weather here in Michigan and am looking forward to the day when I can transition to a warmer climate during those months, hopefully working remotely 😊

Michigan winter is for binge-watching, and you will find me catching up on my favorites. I also love attending sporting events and taking in live music whenever I can. GO BLUE!

Ben Verbeek
Sales Manager

I was born and raised in the Grandville area. With over 13 years in the insurance industry, including 11 years with The Noffsinger Agency, I find fulfillment in ensuring families are better off with their insurance needs. Personally, I’m passionate about softball—I’ve coached for 14 years and now have 2 girls playing at the collegiate level, whom I love to follow around and watch. I have a real sweet tooth and always have candy nearby. When not working, you’ll find me watching my girls play softball or on the golf course enjoying weekends.

Linda Cooper
Customer Service Specialist

I was a Navy kid and grew up in Northern Michigan. I graduated with a BA from GVSU, earning a double degree in English. I have been in the insurance industry for over 20 years and have been with Allstate since 2007. I’m passionate about helping people understand and have the correct coverage at the best possible price. Personally, I love ballroom dancing, reading, horses, and am learning to quilt. Even though I’m an adult, the kid in me loves the Disney experience. On weekends, you can usually find me dancing, quilting, or hanging out at Frederick Meijer Gardens. My husband and I have also been involved in a Bibles and Ballroom dance and Bible study group.

David Evans
Customer Support Agent

I grew in in Norfolk and Virginia Beach, Virginia. I currently have 17 years in the insurance industry. What most excites me about my job is when a customer feels good about our choices together after reviewing their needs and protecting what’s important to them.

Personally, I enjoy watching my grandkids learn and grow – love talking about them. Some interesting facts about myself are that I served my country, former active duty, and I love to sing. On the weekends you can find me with family, camping or chilling at home. I am also an active member of my church.

Katie Pikaart
Licensed Customer Service Rep

I’m Katie, and I’ve been a proud Grand Rapids resident my entire life, watching our community grow into a fantastic place to raise a family. With over a decade of experience in the insurance industry, I’ve enjoyed settling into a more permanent role in recent years, helping customers find the best coverage at the best price. Personally, I’m passionate about our local art and culinary scene and love hitting up karaoke spots. My addiction to singing started young, and my passion for it grew when I won a local karaoke competition, out-singing a thousand other contestants. When I’m not working, you’ll likely find me enjoying Grand Rapids’ vibrant culture with friends or indulging in some no-stakes trivia.

Dakota Abramowicz
Onboarding Specialist

I grew up in Metro Detroit and have been in the insurance industry for about two years. The most exciting thing about my work is all the different people I get to meet and work with. Personally, I enjoy spending time with my two cats and playing video games. When I’m not working, I enjoy spending time at home or with my family.

Eric Carter
Licensed Sales Agent

I was born and raised in Rockford, Michigan, about 15 minutes north of Grand Rapids. After graduating from Rockford, I went on to study business at Grand Rapids Community College. I have no prior experience in the insurance industry, and was never something that never really crossed my mind! After going door-to-door marketing for a home improvement company, I really found myself loving every aspect of sales, and just talking to people in general. What’s most exciting about selling insurance specifically, is that you’re truly able to help people protect what matters most. And being able to do so while building a career from it, in a sales-motivated environment, which is where I think I can thrive the most.

My friends and family are the most important thing to me, almost all of my time is spent with them in some way or another. I grew up playing and watching sports every single day, and still can’t go a day without. Whether it be watching the game with my friends, going to the games, or betting on the games, I love everything that comes with sports. You can find me up at my cabin in Newaygo, Michigan, where I spend most of my time away from home. I grew up riding dirt bikes and boats and having bonfires, and that’s exactly how I would want to spend a weekend with my friends and family.

Max Tullio
Licensed Sales Agent

I am a native of Grand Rapids, Michigan, where I was born and raised. Despite having explored various places through travel and relocations, Michigan remains my cherished home. Following my entrepreneurial journey, during which I founded and successfully operated a sales-focused company for a duration of two years, I transitioned into the dynamic field of insurance.

My professional approach is based on a genuine passion for assisting and connecting with individuals. I believe that fostering meaningful connections is integral, and I have found this principle to be particularly resonant within the realm of insurance.

Outside of the professional sphere, my summertime pursuits involve venturing to the scenic Red River Gorge in Kentucky or the captivating New River Gorge in West Virginia. There, I immerse myself in the invigorating experiences of rock climbing and camping. These excursions not only serve as recreational outlets but also allow me to reconnect with nature, providing a balance to my professional endeavors.

Tristan Baker
Licensed Sales Agent

I grew up in the rural Shelby/Hart area but have recently made a home out of the city of Grand Rapids.

I have a background in customer service and enjoy working with the public. I’m new to the Insurance world, but I find much joy in ensuring families are protected in a time of need. My mission is to ensure all my clients are properly covered so they can rest easy and live confidently.

I enjoy live music, and you can find me supporting local artists when I’m not in the office.

Amiah May

I grew up in Ionia, MI, and have been working in the insurance industry since June 2020. I enjoy helping people understand their insurance, especially those who have gone years without fully understanding their coverage. Personally, I love spending time with my family and doing fun activities with my kids. When I’m not working, you can usually find me watching kids’ shows and hanging out at home.

Lakes Mall Muskegon - Norton Shores

Peter Bui
Customer Support Agent

I grew up in Holland/Zeeland, in the Michigan Area. I went to Grand Valley State University and pursued a Computer Science degree. I had no prior experience with insurance and never thought I would love helping people in this field! Now that I think of it, I love ensuring people are properly covered and always have someone to go to for their insurance needs.

I am very passionate about car detailing and modifying cars. As for my guilty pleasure, I really enjoy powerlifting and I am an avid Anime fan. If I am not at work, I will either be at the gym, cleaning, or tinkering with my car.

James Hodges
Agency Manager

I grew up in Hart, Michigan, and hold an Associate’s Degree in Criminal Justice. My wide variety of educational and work experiences, ranging from law enforcement, 911 telecommunications, firefighting, and growing up working in a construction and auto body shop, have all helped me ensure my clients are properly protected. What excites me most about my work is taking my prior community-based experiences and continuing to build long-lasting relationships while making a difference in people’s lives when they need it most. Personally, I enjoy golfing, boating, playing billiards, and hunting. In 2020, I ranked in the Top 3 of Allstate sales across the country. When I’m not working, you can find me working in the yard and enjoying the outdoors.

Brock Luttrull
Licensed Sales Agent

I grew up in Muskegon, Michigan, and still work and reside here today. Before joining Allstate, I worked with titanium, creating airplane parts and gadgets. I’m thrilled to have made the move to Allstate because it allows me to talk to new people every day and ensure they are protected, along with what’s important to them. Insurance can truly change and protect lives, so I love providing a sense of security for everyone I speak with. Outside of work, I enjoy spending time with my friends and family, especially in warm weather. You can often find me boating, golfing, enjoying bonfires, and playing cornhole. If the weather is bad and I’m stuck indoors, my guilty pleasure is rewatching The Office over and over again.

Zachary Birmingham
Licensed Sales Agent

I grew up in Muskegon, Michigan, and went to school for emergency medicine. I have prior experience as a charge nurse in a nursing home.

I have been in the Insurance business for the past two years, and have sales experience prior to starting this career. My past careers all have one thing in common; helping people. At the bare minimum I want to better a person’s situation.

Personally, I really enjoy thrill seeking and traveling. I love watching sports and am kind of a nerd. When I’m not at work, I love to sing and workout. I also love spending time outdoors with my daughter and my friends.

Hannah Jones
Licensed Support Agent

I grew up in the Muskegon/Ravenna area and attended Oakridge High School. After graduating, I attended Muskegon Community College, where I played for the Jayhawks Women’s Soccer team. After receiving my Associate’s degree, I transferred to Ferris State University to attain my Bachelor’s in Risk Management and Insurance.

My experience in this industry started with my time at Ferris, studying the insurance world and learning about its history. This is my first position in insurance, and I am learning so much!

The most exciting thing about my job and what I do is my ability to educate and help the people who come into our office or call us. Every day, I have an opportunity to change someone’s perspective on insurance, which is so cool!

I enjoy spending time with my family, my friends, and my three rescue dogs. I also enjoy playing soccer in my free time. I also spend a lot of time volunteering at Pound Buddies of Muskegon and helping with Operation Solo, a nonprofit I love!

Melissa Fox
Customer Support Agent

I have over fifteen years in the insurance industry, but what really drives me and encourages me to keep going is meeting new people and helping them get protected. Born in North Muskegon, I graduated from Reeths Puffer High School in 1999 where I started in the industry while I attended Baker College. I love educating people about their insurance needs and giving them a better understanding of what they’re paying for.

I have become a soccer mom from my adorable boy, who loves Spring, Fall, indoor, sand and travel soccer. When I’m not at work you can find me on th4e sidelines of the field cheering on my son unless it’s Sunday, where you’ll hear me belting my lungs out singing on stage at Church.

April Nadeau
Licensed Sales Agent

I was born and raised in Grand Haven, Michigan, and spent a decade in Chicago where I began my insurance career. I have been back in western Michigan for the past nine years. I started working for Allstate in 2005, initially for my father-in-law, and then for another small agency when he retired. Upon returning to my hometown, I joined the Noffsinger Agencies. I love helping people better understand their coverages and creating policies that protect them and their families. I strive to be informative and build long-lasting relationships. Personally, I can’t stop talking about my family, my kids, and my puppy. We all love being outside together, baking, camping, and spending time with extended family. My two kids keep me busy and life interesting! I’m a homebody who loves gardening, so when the weather is nice, you can always find me outside. When the weather is bad, you can find me baking.

Zach Tindall
Licensed Sales Agent

I grew up just outside of Muskegon in the tight-knit community of Wolf Lake. I have always been passionate about creating positive relationships. I’ve been working for Allstate for a little less than a year now, and I also have years of experience as a police officer in this area, where I responded to many calls that resulted in people having to file insurance claims. I love being able to help people get the best coverage available at a fair price, and my number one goal is to leave people better off than they were before our conversations. Besides work, I enjoy golfing, even though I am decent at best. I am a lifelong Lions fan, which is definitely unfortunate on most occasions. When I’m not working, I enjoy being around friends and family, mostly camping and playing cornhole.

Chris Krebsbach
Licensed Sales Agent

I grew up in Coopersville, Michigan, and actually, now own/live in the house I grew up in! I primarily worked in construction in my late teens & early 20s. I then proceeded to obtain my BS in Criminal Justice from Ferris State University, which afforded me the opportunity to work in Law Enforcement for a decade! I had no prior working experience in the insurance industry. I’m excited about the opportunity to work in a completely different field than my previous line of work while simultaneously still being able to help people!

I have always enjoyed attending concerts and will likely continue to do so! However, my true passion is spending time with my family at home with our abundance of creatures, both large and small! My favorite guilty pleasure is taking long walks with my family or one of our many creatures. Yes, this includes our outdoor cats 🙂

When I’m not at work, I’m likely spending time with my family or friends. I love attending concerts, sporting events, hiking, fishing, or cookouts! I just love to be active and enjoy one of my many different interests. I am exceptionally passionate about and have volunteered with my daughter and several different fundraisers to help contribute to their wonderful vision!

Chris Palmer
Licensed Sales Agent

I grew up in Muskegon, Michigan. Since graduation, I have achieved multiple certifications in the fitness and IT industries. I have prior experience in the insurance industry, but I am excited to get into a new career path after spending ten years in manufacturing.

What excites me most about this career is how I can help people see that insurance is more than just a bill that you pay monthly and that we’re here to help. During my time in the military, I learned to be very thorough, so I’m glad to be a part of something that takes advantage of my skills.

Personally, when not at work, I love spending time with my fiancé, working out, reading, or hitting the trails on my mountain bike during the summer. My guilty pleasure would have to be anything covered in chocolate. I adopted a sweet tooth from my father when I was growing up. Whenever someone is trying to find me outside of work. The best place to find me is at home with a book in my hand.

I try to donate yearly to child abuse awareness programs and occasionally buy supplies to support Embrace Books located in Muskegon, Michigan!

Drew Bareno
Licensed Sales Agent

I grew up in Rockford, Michigan, and played Varsity Football and Basketball. Starting in sales a few years ago, I’ve been in the insurance industry for over a year now. What excites me most about this job is the opportunity to protect and help people by providing them insurance, alongside meeting new people every day! Personally, I’ve always been passionate about sports—I love watching, playing, and betting on them, especially supporting my favorite teams, the Michigan State Spartans and the Detroit Lions. Beyond sports, I enjoy indulging in good food, and watching TV and movies. On weekends, you can find me at MSU for a basketball or football game, or downtown Detroit cheering on the BRAND NEW LIONS!