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Meet Our Team


Mark Noffsinger

Western Michigan is my home and has allowed me to get in touch with many local families. My knowledge and understanding of the people in my community helps me to provide customers with an outstanding level of service, which has made my job as a Personal Financial Representative such an honor. I look forward to helping families like yours protect the things that are important to you – your family, home, car and more. I can also help you to prepare a strategy to achieve your financial goals.

Deborah Poff

I joined the Noffsinger Agencies family in 2011 after learning my way throughout the Allstate industry for the past 21 years. I help manage our four West Michigan locations and have helped establish the service standards and culture of our agency.

When I’m not at work I enjoy spending time with my family and friends, entertaining, cooking, rooting for my favorite teams and traveling the world.

Ben Verbeek

I made my way over to Noffsinger last February where I moved from the independent side of the insurance world after I had been there for three years. Born and raised in Grandville, I went to Calvin Christian High School and then attended GVSU, where I played basketball for four years. My favorite part of my job is talking to the customer and getting to know them to find out how I can best help them and their family.

In my free time, I enjoy watching and coaching my girls, who are softball fanatics, through little league and now, travel teams. That’s why when I’m not in the office, the best way you can find me is if you check the field (I’m usually the one screaming and cheering). A fun fact about me is that I love to run and have actually completed eight marathons. My favorite part about being a member of the community is the help I do in organizing a ½ marathon and 5k here to benefit many different children’s charities.

Alisa Shawl
Licensed Sales Producer

I am a life-long West Michigan native! I grew up in Muskegon, graduating from Reeths-Puffer in 2003.  I eventually moved to Jenison 7 years ago! I started in Insurance after a 13-year career as a respiratory therapist at Spectrum Health.  Now, I love the connections I make with my customers and also helping them choose the best coverage based on everyone’s unique situation and needs.

Outside of work; I love my big Brady Bunch family and I am pretty obsessed with my dog and 2 cats! I love traveling as much as possible, checking out new podcasts, and spending time with family and friends.

Linda Cooper

I grew up in Northern Michigan and I come from a proud Navy family. I have a double degree in English from GVSU and earned my Insurance license in 2003.  Gradually, I moved to Allstate in 2007 and have been working here ever since!

The best part of my job is helping and educating people about the industry, so that they may make smart decisions about what is best for them and their family.

On the weekends you can find me at Church, ballroom dancing, curled up with a good book or watching Dressage and horse racing! I love all things horse-related, reading, shooting targets, old muscle cars, crafts, ballroom dancing, and Church.

At Church, My husband Brian and I have lead the Bibles and Ballroom class, and I love doing the Reading Grandma’s where I get to share my love of reading and bible stories with the young kids!

Devra Lowing
Licensed Sales Producer

I have recently joined with Noffsinger Insurance Agencies and became a Licensed Producer. What excites me most is developing a relationship with my customers and helping them to understand what best fits their needs.

I have spent most of my life on the northwest side of Grand Rapids. I attended Kenowa Hills for high school and then moved on to Ferris State University to study Respiratory Therapy. When I am not working, you can find me spending time outside with my family and friends. I love to go camping with my husband and kids. It is known in our neighborhood that once the weather is warm, my family and I won’t be at home on the weekends, we will be found at a campground. I really enjoy spending time with my family and friends.

I love to volunteer with my children at their school and sporting events.

Lakes Mall Muskegon - Norton Shores

James Hodges

I am really exited to be part of the insurance industry. The part about my job I enjoy the most is communicating with people to meet their needs and to help them the best I can.

I grew up in Hart, Michigan. I have experience with construction, fire fighting, and law enforcement. I attended West Shore Community College where I received my associates degree.

When I am not at work, I enjoy camping, golfing, hunting and spending time outdoors. On the weekends you can find me on the golf course or working in my yard.


Matthew Cook
Sales Producer

Being raised as a military kid, I grew up all over. I have been all over the world, from Texas to Germany, before finally graduating from White Cloud!

I have been in the wonderful world of insurance for over a year. As a former Police Officer, I have always loved helping people and this career is a way to help people in a different capacity.

In my free time, I love to spend time with my kids, watch sports and play video games.

Mandi Basch

I have been a Muskegon, MI resident my whole life! I have been a licensed insurance agent for over 7 years and have been a part of the Noffsinger Insurance team for 1 yr.

I love connecting with my clients on a regular basis and really building a relationship with them. I always make sure my clients know the need for insurance and understand the coverages that they have.

When I’m not working, you can usually find me at home working in my yard all summer long! I also enjoy watching sports and traveling whenever I have the opportunity.

Melissa Fox

I have over fifteen years in the insurance industry, but what really drives me and encourages me to keep going is meeting new people and helping them get protected. Born in North Muskegon, I graduated from Reeths Puffer High School in 1999 where I started in the industry while I attended Baker College. I love educating people about their insurance needs and giving them a better understanding of what they’re paying for.

I have become a soccer mom from my adorable boy, who loves Spring, Fall, indoor, sand and travel soccer. When I’m not at work you can find me on th4e sidelines of the field cheering on my son unless it’s Sunday, where you’ll hear me belting my lungs out singing on stage at Church.

April Nadeau

I’ve worked with Allstate for a while now, spending seven years in Chicago with my father-in-law’s agency before he retired. I grew up in Grand Haven, Michigan and graduated from GHHS!

I have been working for Allstate since 2006 and I love working directly with customers and I really enjoy helping them connect the dots so they can see value in our products.

While I love working at Noffsinger, my number one job is my kids as they are the center of everything I do. When I’m not working, you can find me outside riding bikes, at the lake, camping or just enjoying the fresh air with family. If I ever go missing from the office, make sure to check the Grand Traverse Pie Company as I have a guilty pleasure for sweets and the control is a struggle